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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brock Druaghan

January 27, 2026

5  out of  5
rating by Brock Druaghan
"It was a great experience"
We responded:
"We are grateful for your 5-star review, Brock! Thanks for taking a moment to share your positive rating of State Farm Agent Esmeralda Gutierrez’s Team here in Fort Worth . "
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Sandra Aguilar

January 23, 2026

5  out of  5
rating by Sandra Aguilar
"Excelente servicio con la seńorita Victoria,"
We responded:
"Sandra, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Ciro Carretero

January 23, 2026

5  out of  5
rating by Ciro Carretero
"I was assisted by ms. Tania Rangel regarding my life insurance. And she was very kind and professional in assisting me and helping me with all my questions Sincerely Ciro Carretero"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Amber Sapp

January 19, 2026

5  out of  5
rating by Amber Sapp
"I wanted to leave Maria a review and express how grateful I am for her! She worked with me and communicated with me so clearly and quickly I was just so amazed by how easy the process was to switch my insurance! She has been so lovely to work with and got me a really great deal! I am super happy with my experience with State Farm and Maria so far! I would highly recommend having Maria as your agent for your car insurance!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Esmeralda Gutierrez’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Manuel Valdez

January 19, 2026

5  out of  5
rating by Manuel Valdez
"Arianna me ayudo con mi poliza. 100% recomendada esta oficina"
We responded:
"Manuel, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Sonia Fraide

January 13, 2026

5  out of  5
rating by Sonia Fraide
"Arianna provided great service and was great help."
We responded:
"Thank you for taking the time to leave such a great review, Sonia. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Ethereal Heart

January 8, 2026

5  out of  5
rating by Ethereal Heart
"Outstanding service provided by Victoria came in for new insurance for a new car and transfering another car from my parents insurance to my own. The transaction was quick and easy."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Esmeralda Gutierrez’s Team. "
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Alondralex Ibarra

January 7, 2026

5  out of  5
rating by Alondralex Ibarra
"Very great service from Ms.Victoria when I came to ask questions about my policies, she was very patient and helpful with my questions and doubts. Most definitely will always choose to speak with Victoria and Esmeralda as by best two people to help with my policies and questions."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Linda Brookinn

January 5, 2026

5  out of  5
rating by Linda Brookinn
"This office is very nice, everyone is very patient and helpful. Arianna helped me with my insurance."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Ana hernandez Ortiz

January 2, 2026

5  out of  5
rating by Ana hernandez Ortiz
"Arianna me ayudó con mi cuenta y a realizar mi reclamo. Muy amable"
We responded:
"Agradecemos su reseña, Ana. ¡Nos alegramos mucho de que haya tenido una experiencia muy maravillosa con Esmeralda Gutierrez, agente de State Farm, aquí en Fort Worth! "
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Victoria Marin

January 1, 2026

5  out of  5
rating by Victoria Marin
"Arianna helped me with my insurance, she was very professional and knowledgeable. 100% recommend this agency."
We responded:
"Thank you so much for the 5-stars, Victoria! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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litzy placido

December 31, 2025

5  out of  5
rating by litzy placido
"I recently Joined State Farm and I LOVEEEE it I can definitely say as a first time car buyer Tania was the absolute sweetest and explained everything in detail she took so much time breaking down what everything meant and what was best for me ! Everyone was so sweet and supportive I’ll definitely be recommending Tania with my friends and family 😌😌"
We responded:
"Greetings litzy, Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Please let us know what we can do for you in the future."
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Daphne Berber

December 30, 2025

5  out of  5
rating by Daphne Berber
"Tania was very friendly and helpful. I was able to make an early payment without issues. Thank you!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Freddy perez

December 24, 2025

5  out of  5
rating by Freddy perez
"I had an amazing experience working with Tania From start to finish, she was professional, patient, and extremely knowledgeable. She took the time to explain all my coverage options clearly and made sure I had the best policy for my needs. without trying to upsell anything unnecessary."
We responded:
"Thank you for your kind words! We're glad Tania provided clear, honest, and helpful service. We appreciate your trust and look forward to helping you again! "
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Jesus Vasquez

December 23, 2025

5  out of  5
rating by Jesus Vasquez
"Fantastic"
We responded:
"Thank you so much for your fantastic review! We're thrilled to hear you had a great experience. We look forward to serving you again soon! "
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Jesus Rojas

December 22, 2025

5  out of  5
rating by Jesus Rojas
"Siempre muy amables y atendiendo a mis preguntas"
We responded:
"Muchas gracias por sus amables palabras. Nos complace saber que nuestro equipo ha podido atender sus preguntas de manera satisfactoria. Estamos a su disposición para cualquier consulta futura y esperamos seguir brindándole un excelente servicio. "
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LEO ESPARTANO

December 18, 2025

5  out of  5
rating by LEO ESPARTANO
"Muy buena experiencia muy amables agradecido con Arianna que siempre es muy atenta y me ha apoyado en mis dudas ."
We responded:
"Muchas gracias por compartir su experiencia. Nos alegra saber que Arianna ha sido atenta y le ha brindado el apoyo que necesitaba. Agradecemos su confianza y quedamos a su disposición para cualquier consulta futura."
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Jewelnita Proctor

December 17, 2025

5  out of  5
rating by Jewelnita Proctor
"I've been with Esmeralda Gutierrez's State Farm Insurance for several years now. Every time I call, their agents are very friendly and address me as if they know me personally. Arianna has exceptional customer service skills. She demonstrated patience and knowledge as she skillfully answered all of my questions. She went the extra mile to make sure that I'm getting the best rate. Thank you Arianna for your help."
We responded:
"Thank you so much for your continued trust and kind words about Esmeralda Gutierrez’s State Farm team. We’re thrilled to hear that our agents make you feel valued and that Arianna’s exceptional service has made a positive impact. Going the extra mile to ensure you receive the best rate is our commitment to you. We truly appreciate your loyalty and look forward to continuing to serve you."
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Selene Santoyo

December 16, 2025

5  out of  5
rating by Selene Santoyo
"Ariana was an absolute delight to work with. She patiently assisted me with navigating the State Farm app,which I found a bit complicated to adjust my phone. She resolved the issue quickly and was pleasant and professional throughout the entire process. Her support made a frustrating task much easier."
We responded:
"Thank you for your kind words and for sharing your experience with Arianna. We’re delighted to hear that she was able to assist you patiently and professionally, making the process smoother and less frustrating. Your satisfaction is very important to us, and we’re glad Arianna could provide the support you needed. Please don’t hesitate to reach out if you need any further assistance."
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aida villa

December 16, 2025

5  out of  5
rating by aida villa
"Love how every time I call everyone is very helpful. They always find a way for me to save my money. I’m glad I’m in good hands with State Farm"
We responded:
"We truly appreciate your positive feedback! It’s wonderful to know that every time you reach out, our team is able to assist you and help you save. Thank you for choosing State Farm—we’re committed to providing you with the best service possible."
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Martin Knoerr

December 11, 2025

5  out of  5
rating by Martin Knoerr
"Arianna is absolutely wonderful. A pleasure to deal with. She's phenomenal, efficient, and gave me great customer service."
We responded:
"Thank you very much for your kind words. We are delighted to hear that Arianna provided you with exceptional service and made your experience a pleasure. We truly appreciate your recognition of her professionalism and dedication. Your satisfaction is our priority, and we look forward to continuing to serve you. "
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Adriel Cabrales

December 10, 2025

5  out of  5
rating by Adriel Cabrales
"Excelente servicio de Ariana me ayudó muchísimo a agregar un nuevo vehículo a mi póliza muy amable y entregada en su trabajo"
We responded:
"Agradecemos sinceramente sus comentarios. Nos complace saber que Ariana le brindó un servicio excelente y le asistió eficazmente en la incorporación de un nuevo vehículo a su póliza. Valoramos su reconocimiento a su amabilidad y dedicación, y seguiremos esforzándonos por ofrecer la mejor atención a nuestros clientes. Gracias por confiar en nosotros. "
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Jorge Casas

December 9, 2025

5  out of  5
rating by Jorge Casas
"Good 👍"
We responded:
"Thank you! We're happy to hear you had a good experience. If you need anything else, feel free to reach out! "
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Perla Castaneda

December 9, 2025

5  out of  5
rating by Perla Castaneda
"Great service, Tania was knowledgeable with any and all updates on my policy and answered all my questions."
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Tania provided knowledgeable and thorough support with your policy updates. We appreciate your trust and are always here to help! "
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Marisela Pozos

December 8, 2025

5  out of  5
rating by Marisela Pozos
"Buen servicio ! Arianna fue una gran ayuda"
We responded:
"¡Muchas gracias por tu comentario! Nos alegra saber que Arianna pudo ayudarte y que recibiste un buen servicio. ¡Estamos aquí para lo que necesites! "