Reviews
State Farm® Agent Esmeralda Gutierrez
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Karen Coombs
October 26, 2026
"Yari was VERY helpful. She was professional and personable at the same time!"
We responded:
"Thank you, Karen! I'm glad to hear you found our service both professional and personable. We strive to provide the best experience possible. Feel free to reach out if you need anything else!"
Genesis Castro
October 21, 2026
"Itzel provided great service! She was professional, helpful, and made everything easy. Highly recommend!"
We responded:
"Genesis, thank you for taking the time to leave us a review! I'm happy to hear that Itzel provided you with such great service and made everything easy for you. We appreciate your recommendation. Feel free to reach out if you need anything else!"
Nanci Garcia
October 21, 2026
"I had a wonderful experience working with Itzel at State Farm! She was very helpful, professional, and friendly throughout the entire process. She took the time to answer all my questions, explain my options, and make sure I felt comfortable with everything. Itzel went above and beyond to provide excellent customer service, and I truly appreciate her patience and dedication. I highly recommend asking for Itzel if you’re looking for someone who genuinely cares about helping her customers!"
We responded:
"Nanci, thank you for taking the time to leave us a review! I'm glad you had a wonderful experience and felt comfortable with the process. We appreciate your recommendation and are always here to help. Let us know if we can assist with anything else!"
Erik Prado
October 18, 2026
"Wonderful service from Itzel"
We responded:
"Erik, thank you for taking the time to leave us a review! I'm happy to hear that Itzel provided you with wonderful service. We appreciate your support and are here if you need anything else!"
Manuel Gutierrez Valdivia
October 16, 2026
"Yari Guevara me brindó excelente servicio, rápido, bien explicado, con buenos precios y excelente atención al cliente."
We responded:
"¡Gracias por tu reseña, Manuel! Me alegra saber que recibiste un servicio excelente y que quedaste satisfecho con la atención y los precios. Estamos aquí para ayudarte con lo que necesites. ¡No dudes en contactarnos si necesitas algo más!"
Oscar Medrano
October 12, 2026
"Muy buena oficina"
We responded:
"¡Gracias por tu comentario, Oscar! Nos alegra saber que tienes una buena impresión de nuestra oficina. Estamos aquí para ayudarte con lo que necesites. ¡Gracias por elegirnos!"
Socorro Bustamante
October 12, 2026
"Muy amables y informativos con cuentas de retiro y vida."
We responded:
"¡Gracias por tu reseña, Socorro! Me alegra saber que nuestro equipo fue amable e informativo con tus cuentas de retiro y vida. Estamos aquí para ayudarte con lo que necesites. ¡Gracias por elegirnos!"
Dalia Gaverea
October 12, 2026
"Friendly staff and they always explain the process and coverages in depth"
We responded:
"Thank you, Dalia! I'm happy to hear that our team has been friendly and thorough in explaining the process and coverages. We strive to make sure everything is clear and understandable. Let us know if we can help with anything else!"
Martin Guevara
October 12, 2026
"Very Friendly and kind. Always explain everything with details"
We responded:
"Thank you, Martin! I'm happy to hear that you found our team friendly and detailed in our explanations. We strive to make sure everything is clear and understandable. We're always here if you need anything else!"
danny mora
October 1, 2026
"Tengo mas de 10 años con ellos y nunca he tenido problemas. Todos son muy atentos"
We responded:
"¡Gracias por tu reseña, Danny! Me alegra saber que has estado con nosotros por más de 10 años sin problemas y que nuestro equipo ha sido atento contigo. Estamos aquí para ayudarte siempre que lo necesites. ¡Apreciamos tu confianza!"
Eva Torres
September 29, 2026
"Amable atención, buen servicio, ayuda y tiempo!!"
We responded:
"¡Gracias por tu reseña, Eva! Me alegra saber que te sentiste bien atendida y que nuestro servicio cumplió con tus expectativas. Estamos aquí para ayudarte siempre que lo necesites. ¡Gracias por elegirnos!"
Suriel Torres Vega
September 29, 2026
"Always give the extra mile"
We responded:
"Suriel, thank you for taking the time to leave us a review! I'm happy to know that you feel we go the extra mile for you. We strive to provide the best service possible. Let us know if we can help with anything else!"
Salvador Esparza
September 21, 2026
"Muy buena oficina"
We responded:
"¡Gracias por tu reseña, Salvador! Me alegra saber que estás satisfecho con nuestra oficina. Estamos aquí para ayudarte con lo que necesites. ¡Gracias por elegirnos!"
Blanca Munoz
August 20, 2026
"Muy felices y agradecidos con su exelente y servicio de atencion..muy profecional de Yari que nos atendiò este día.. muy satisfechos y todo muy bien entendido muchas gracias 100 % recomendado esta aseguranza de la sen̈ora Esmeralda Gutierrez y todo el personal amable con nosotros 🙏❤️"
We responded:
"¡Gracias por tu reseña, Blanca! Me alegra saber que recibiste un servicio tan profesional y que te sientes satisfecho con la atención recibida. Nos enorgullece saber que nuestro equipo pudo ayudarte y que recomiendas nuestra oficina. Estamos aquí para lo que necesites. ¡Gracias por confiar en nosotros!"
Martin Guevara jr
August 1, 2026
"Everyone is nice and all my experiences have always been positive. No complaints"
We responded:
"Thank you, Martin! I'm happy to hear that you've had positive experiences with us and that our team has been nice to you. We appreciate your feedback and support. Let us know if we can help with anything else!"
Sandra Rand
July 31, 2026
"Very pleased with their service"
We responded:
"Sandra, thank you for taking the time to leave us a review! I'm happy to hear you're pleased with our service. We're here to make things easy for you. Let us know if we can help with anything else!"
Juanita De Leon
July 31, 2026
"Gracias a Las señoritas Victoria y Tania excelent3s personas con verdadera vocación por su trabajo.
Infinitas Gracias por toda su ayuda"
We responded:
"¡Gracias por tu reseña, Juanita! Me alegra saber que te sentiste bien atendida y que nuestro equipo hizo la diferencia. Estamos aquí para lo que necesites. ¡Gracias por elegirnos!"
Luis Ramos
July 31, 2026
"Great experience with Tania. Their customer service was excellent and very helpful with my questions. Highly recommend!"
We responded:
"Luis, I'm happy to hear that Tania provided excellent service and was able to assist with your questions. We appreciate your recommendation. Feel free to reach out if you need anything else!"
Rinne H
July 14, 2026
"Esmeralda and her staff are so friendly, responsive and accommodating. I am always thankful for them whenever I need anything they are always on top of it, thank you!"
Edith Sandoval
July 14, 2026
"Tania was really friendly and helpful with my concerns. I like coming to this location because they’re always helpful."
We responded:
"Edith, thank you for taking the time to leave us a review! I'm glad you find our location helpful and welcoming. We always strive to make sure everyone feels supported when they visit us. Let us know if we can help with anything else!"
Symain K. Samreth
June 12, 2026
"She was very helpful and fast."
We responded:
"Symain, thank you for taking the time to leave us a review! I'm glad to hear that you found the service helpful and efficient. We're always here to assist you with your insurance needs. Let us know if we can help with anything else!"
Therese Columbe
May 27, 2026
"Just moved here from Ohio and State Farm was my insurance there and rejoined the company here... Have made sure I have all the right coverage ... Prices are reasonable"
We responded:
"Therese, thank you for taking the time to leave us a review! I'm happy to hear that you found the transition smooth and that you're satisfied with your coverage and pricing. Welcome to the area, and we're glad to have you back with us. Let us know if we can help with anything else!"
elizabeth hurtado
May 27, 2026
"Yari is very efficient and nice!!"
We responded:
"Hey Elizabeth, thank you for the 5 stars! I'm glad to hear that Yari made a positive impression with her efficiency and kindness. We always aim to provide great service. Let us know if we can help with anything else!"
Martha Ponce
May 20, 2026
"Muy buen servicio"
We responded:
"¡Gracias por tu reseña, Martha! Me alegra saber que estás satisfecha con nuestro servicio. Estamos aquí para ayudarte con lo que necesites. ¡Gracias por elegirnos!"
SANDRA RUEDA
May 13, 2026
"Mi agente Esmeralda Gutierrez fue muy amable y me explicó todo de la mejor manera"
We responded:
"¡Sandra, gracias por tus palabras tan amables! Nos alegara saber que Esmeralda te brindó un servicio excelente y te explicó todo con claridad. Nos esforzamos por ofrecer la mejor atención a nuestros clientes y estamos aquí para asistirte en cualquier pregunta que tengas acera de tu aseguranza. ¡Apreciamos tu confianza en nosotros!
Esmeralda Gutierrez - State Farm Agent - Fort Worth, TX"